Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Where are you located?
East Helena Storage is conveniently located at 2320 Grove Drive, East Helena, MT 59635.

What are the office hours?
Our office is open between 7:00 am and 7:00 pm. Our staff will be happy to address any questions or issues you may have.

What are the access hours?
Tenants can get access to our storage units between 6:00 am and 10:00 pm daily. We are near the highway, meaning you can get to your items easily during gate hours.

How far are you from Helena, MT?
Great question! Our facility is only 8 miles from Helena, which is about 15 minutes’ worth of driving via Highway 287. You can keep books, computers, televisions, and other dorm room stuff in our storage units while you are away for the summer.

Do you offer ground-level storage?
We sure do. There will be no need to climb stairs or use any elevators to reach your self-storage unit during your next move. This is a prime example of how proper research and planning will make your move easier, and we are happy that you’re here reading our FAQs!

What is drive-up access?
Drive-up storage units present a garage-style layout, allowing renters to park directly in front of them. Being able to unload directly into your unit will make your renting experience much less stressful.
What type of items can I store?
Apart from a few dangerous items, you can store just about anything you have, including furniture, appliances, and electronics. Whether you must momentarily move to the other side of the country or just want to rent an affordable space, knowing what you can store in our self-storage facility will give you peace of mind.

Do you have security cameras?
Yes, our property is equipped with video surveillance, perimeter fencing, and gated access. No matter what you are storing, we are committed to keeping your things secure.

How can I pay my rent?
Our customers have the option to pay online and even set up automatic, recurring payments, which is very helpful for those who are away for an extended period.

What is the next step?
If you are ready to rent a self-storage unit, you can select your space directly on our website or contact us. Everything you find here on our website was created to inform you and help you make good decisions when it comes to storing goods.